How do I troubleshoot any issues with my Xbox One? Isabell Thompson November 13, 2019 02:03 Updated Follow If you are experiencing playback issues, try to restart your device. For general common playback issues check this link. For additional troubleshooting check this link. Related articles Common video playback issues Is Crackle available on Xbox One? How do I create a login with Crackle? How do I activate my Samsung TV? How do I activate my Smart TV device?