How do I troubleshoot any issues with my Xbox One? Isabell Thompson November 13, 2019 02:03 Updated Follow If you are experiencing playback issues, try to restart your device. For general common playback issues check this link. For additional troubleshooting check this link. Related articles Is Crackle available on Xbox One? Common video playback issues How do I contact Crackle for support? What browsers is Crackle available on? What is Crackle?