The process to turn on or customize Closed Captioning will vary depending on the device you are using to stream Crackle.
- On a computer or mobile phone: During video playback, select the gear icon on the video screen and select the appropriate options. Note: iOS users can find additional customization options by going to Settings > General > Accessibility > Subtitles & Captioning
- On PlayStation 4: Under My Crackle, go to Settings, select ‘On/Off’ for CC/Subtitles, select On.
- On Roku: During video playback, select the gear icon on the video screen and select English.
- On Amazon Fire TV: Under My Crackle, go to CC/Subtitles, select On.
- On Xbox One: Under My Crackle, go to CC/Subtitles, select On.
- On most Smart TVs: During video playback, select the gear icon on the video screen and select English.
- On most Sony TVs: Under My Crackle, go to CC/Subtitles, select On.
- For issues with closed captioning please contact our Customer Support. Alternatively, you can contact:
- Crackle Plus Support Team
10202 W. Washington Blvd
Culver City, CA 90232
support@crackle.com
- Crackle Plus Support Team